The Buick Encore has been a popular subcompact SUV choice since its 2013 debut, but shoppers considering a new or used model often wonder whether it delivers the reliability, comfort, and value Buick promises. Understanding the Encore’s strengths and weaknesses across reliability, performance, features, safety, and ownership costs helps you decide if this small crossover fits your needs and budget.
This guide examines what makes the Buick Encore appealing, where it falls short compared to competitors, and which model years and trims offer the best combination of features and value for different buyers.
Are Buick Encores reliable and worth buying?
Buick Encores are generally reliable small SUVs with above-average predicted dependability ratings, comfortable interiors with upscale materials, and good warranty coverage, but they suffer from underpowered engines, below-average fuel economy for the class, and limited cargo space that may not suit active families or those frequently hauling gear.
Reliability and Longevity
The Buick Encore has earned reliability scores that place it in the middle to upper-middle range of subcompact SUVs. Consumer Reports and J.D. Power have given various model years average to above-average ratings, though specific scores vary by year and should be verified for the exact model you’re considering.
Common issues reported across multiple model years include transmission shuddering or hesitation, particularly in earlier models, and some owners have experienced problems with the turbocharger, touchscreen freezing, and minor electrical glitches. The 2013 and 2014 model years saw more reported problems than later versions, so if you’re shopping used, focusing on 2016 and newer models typically reduces the risk of inherited issues.
Buick’s warranty coverage helps offset repair concerns. New Encores come with a four-year/50,000-mile bumper-to-bumper warranty and a six-year/70,000-mile powertrain warranty, which is more generous than many competitors and provides peace of mind during the critical early ownership period.
Proper maintenance extends the life of any Encore. Follow the oil change intervals, transmission service schedules, and coolant flush recommendations in your owner’s manual, and address any check-engine lights or unusual noises promptly to prevent minor issues from becoming expensive repairs.
Engine Performance and Fuel Economy
The Encore’s standard 1.4-liter turbocharged four-cylinder engine produces 138 horsepower and 148 lb-ft of torque, which feels adequate for city driving and parking but struggles during highway merging and passing. Acceleration from zero to 60 mph takes around nine seconds, slower than many rivals in the subcompact SUV class.
A more powerful 1.4-liter turbo with 153 horsepower became available in Sport Touring trims starting in 2017, offering slightly better response but still trailing competitors like the Mazda CX-30, Honda HR-V, and Hyundai Kona in outright performance. If you frequently drive on highways, carry passengers, or navigate hilly terrain, test-drive the Encore under those conditions to confirm the engine meets your expectations.
Fuel economy for front-wheel-drive models is EPA-estimated at around 25 mpg city and 30 mpg highway, while all-wheel-drive versions drop to approximately 23 city and 29 highway. These figures are lower than many competitors, so calculate your expected annual fuel costs based on current gas prices and your typical mileage before assuming the Encore will be economical to operate.
The six-speed automatic transmission shifts smoothly in most situations but can hesitate when you need quick power. Some owners report improved response after software updates performed during routine service, so if you buy used, ask whether any transmission updates have been applied.
Interior Comfort and Features
The Encore’s cabin feels more upscale than its price suggests, with soft-touch materials, available leather seating, and a quiet ride that insulates passengers from road and wind noise better than many subcompact SUVs. Front seats offer good support and comfort for long drives, though taller drivers may find headroom tight with the available sunroof.
Rear-seat legroom is limited, measuring around 35 inches, which means adults sitting behind tall front passengers will feel cramped on trips longer than short errands. The rear bench works fine for children or occasional adult passengers, but families who regularly carry four or five people should consider whether the compact dimensions will become frustrating over time.
Cargo space behind the rear seats measures just 18.8 cubic feet, expanding to 48.4 cubic feet with the rear seats folded. This is smaller than the Honda HR-V, Subaru Crosstrek, and Kia Seltos, so if you haul sports equipment, strollers, luggage, or home-improvement supplies regularly, measure your typical cargo to ensure it fits without forcing you to fold the seats every time.
Technology features improved significantly over the Encore’s production run. Models from 2017 onward typically include a seven- or eight-inch touchscreen with Apple CarPlay and Android Auto, making smartphone integration easy and reducing the frustration earlier buyers experienced with Buick’s native infotainment system.
Safety Ratings and Driver-Assistance Features
The Buick Encore earned a five-star overall safety rating from the National Highway Traffic Safety Administration and was named a Top Safety Pick by the Insurance Institute for Highway Safety in some model years, though specific ratings vary by year. Verify the crash-test results for the exact model year you’re considering, as structural improvements and updated restraint systems can affect scores.
Standard safety equipment includes a full complement of airbags, antilock brakes, traction control, and stability control. Buick added a rearview camera as standard equipment starting in 2018, meeting the federal mandate that applies to all new vehicles sold after May 2018.
Advanced driver-assistance features became available as the Encore matured. The Driver Confidence package offered on Preferred and higher trims includes forward-collision warning, lane-departure warning, and rear parking sensors, while the Driver Confidence II package adds blind-spot monitoring, rear cross-traffic alert, and forward automatic emergency braking.
These safety technologies weren’t standard on all trims or model years, so if you want maximum crash-avoidance support, confirm which features are included on the specific vehicle you’re evaluating. Forward automatic emergency braking, in particular, has proven effective at reducing low-speed collisions and is worth seeking out if available.
Ownership Costs Beyond the Purchase Price
Insurance premiums for the Buick Encore tend to fall in the moderate range for subcompact SUVs, though your exact rate depends on your age, location, driving record, coverage limits, and insurer. Request quotes for the specific model year and trim you’re considering before finalizing your budget.
Maintenance costs are reasonable if you follow the recommended service intervals. Routine oil changes, tire rotations, brake inspections, and air-filter replacements cost about the same as other small SUVs, and Buick dealers often include complimentary maintenance for the first year or two of ownership on new purchases, reducing early expenses.
Depreciation hits the Encore harder than some competitors, which benefits used-car buyers but hurts those who plan to sell or trade after a few years. A three-year-old Encore typically retains around 50 to 55 percent of its original value, compared to 60 percent or more for a Honda HR-V or Mazda CX-30, so factor in lower resale value when calculating total ownership cost.
Replacement parts and repair labor are generally affordable, though turbocharger or transmission repairs outside of warranty can be expensive. If you’re buying used, consider purchasing an extended warranty or setting aside a repair fund, especially if the vehicle is approaching 70,000 miles and leaving the powertrain warranty coverage behind.
Comparing the Encore to Key Competitors
The Buick Encore competes in a crowded subcompact SUV segment that includes the Honda HR-V, Mazda CX-30, Hyundai Kona, Kia Seltos, Subaru Crosstrek, and Nissan Kicks. Each offers different strengths, and the best choice depends on your priorities.
The Honda HR-V provides significantly more cargo space and better fuel economy but lacks the Encore’s upscale interior materials and long warranty. If practicality and resale value top your list, the HR-V often edges ahead.
The Mazda CX-30 delivers sportier handling, a more powerful engine, and a premium feel similar to the Encore, but it costs more and offers less rear-seat space. Drivers who enjoy a more engaging driving experience may prefer the Mazda, while those who prioritize value and warranty coverage lean toward Buick.
The Hyundai Kona and Kia Seltos offer excellent warranties, more standard features, and better performance at similar prices, making them strong alternatives. Test-drive both alongside the Encore to compare comfort, visibility, and feature sets directly.
The Subaru Crosstrek provides standard all-wheel drive and superior off-road capability, but its continuously variable transmission and noisier cabin may not appeal to buyers who value the Encore’s refinement and smooth-shifting automatic.
Which Model Years and Trims Offer the Best Value
For used buyers, the 2017 through 2020 model years strike the best balance between modern features, resolved early issues, and depreciated pricing. These years include Apple CarPlay and Android Auto as standard or widely available, and most reliability concerns from the 2013-2014 generation have been addressed.
The Preferred trim is often the sweet spot, offering enough features to feel complete without the price premium of the Essence or higher levels. Look for examples equipped with the Driver Confidence packages, heated seats, and a power driver’s seat to maximize comfort and safety.
Avoid the base Encore trim unless budget is your absolute top priority, as it omits convenient features like keyless entry, a leather-wrapped steering wheel, and the larger touchscreen that make daily ownership more pleasant. The small savings often aren’t worth the compromises over several years of use.
If you’re shopping new or certified pre-owned, consider the Buick Encore GX, introduced for 2020 as a larger, more modern alternative to the standard Encore. The GX offers more space, better performance, and updated styling, though it commands a higher price and sits in a different competitive set.
Who Should Buy a Buick Encore
The Buick Encore works well for singles, couples, or empty-nesters who value a comfortable, quiet ride, easy parking in tight urban spaces, and an upscale interior feel without stepping up to a luxury brand. It’s a solid commuter vehicle and errand-runner that prioritizes refinement over sportiness.
The Encore is not ideal for families who regularly carry more than two adults, need significant cargo capacity for sports equipment or road trips, or want strong acceleration for highway driving. The limited rear-seat and cargo space become frustrating quickly if you need versatility more than a few times per month.
First-time SUV buyers who prioritize a smooth, car-like driving experience and good warranty coverage will appreciate the Encore’s approachable size and comfortable ride. The available all-wheel drive adds confidence in light snow and rain, though it’s not designed for serious off-road use.
Budget-conscious shoppers should compare total ownership costs, including fuel, insurance, depreciation, and potential repairs, against competitors before assuming the Encore is the most economical choice. In some cases, a slightly more expensive Honda or Mazda delivers better long-term value through stronger resale and lower fuel costs.
Final Considerations Before You Buy
Test-drive the Encore in conditions that match your daily use, including highway merging, parking, and loading cargo, to confirm it meets your performance and space expectations. Bring passengers who will regularly ride in the back seat and ask for their honest feedback on comfort.
If you’re buying used, request a vehicle history report to check for accidents, flood damage, or title issues, and have a trusted mechanic inspect the vehicle before you finalize the purchase. Pay special attention to the transmission behavior, turbocharger operation, and touchscreen functionality, as these are common problem areas.
Check whether any open recalls apply to the vehicle and confirm they’ve been completed. You can verify recall status using the National Highway Traffic Safety Administration’s VIN lookup tool and have any outstanding recalls performed at no cost at a Buick dealer.
Negotiate based on the specific vehicle’s condition, mileage, service history, and local market pricing rather than accepting the first offer. The Encore’s moderate resale value gives you room to negotiate, especially on higher-mileage examples or those missing desirable features.
Making Your Decision
The Buick Encore is a good car for buyers who prioritize a refined, comfortable driving experience, upscale interior materials, and generous warranty coverage in a compact, easy-to-park package. It falls short for those who need strong performance, maximum cargo space, or best-in-class fuel economy.
Compare your specific needs, budget, and local pricing against key competitors, test-drive multiple options, and verify the reliability record and available features for the exact model year you’re considering. The Encore can be a smart choice when it aligns with your priorities, but it’s not a one-size-fits-all solution in a competitive segment full of strong alternatives.
We hope this guide has helped you evaluate whether the Buick Encore is the right vehicle for your needs and budget, giving you the confidence to move forward with your decision or explore other options that better match your driving requirements.